About Warranty
2016-04-15 17:53:00Warranty
1) The warranty time is life-time for distributors.
2) We guarantee that each unit is tested and works very well before shipment. We strive for 100% customer satisfaction on every sale we complete.
3) During the warranty period, we can repair or replace the defective unit for free; we repair the defective unit and share some shipping cost depends on the cases situation.
4) When you receive the package, please open and check it before signing, if it's damaged, ask a "Damage Proof" from the delivery company.
5) Any questions, please contact us by email or skype; Emails will be responded within 12 working hours.
Shipping
1) Ship at your convenience: faster, more accessible, cost-effective, a variety of shipping options for your choice: DHL, FedEx, UPS, TNT, EMS, Post, Air Freight, and Sea Freight.
2) Estimated shipping time: 1~3 full working days for in stock items. 7~30 working days for OEM order.
3) We will email the tracking number after shipping so that you can check the delivery progress.
Advantage
1) Sample available; Accept trail order LCL / OEM / ODM / FCL
2) We have 10 years R&D experience. We have built a complete research and development team to develop new products and provide technique guidance.
3) Production capacity. We own thousands of workers; have our own assembly factory!
4) Quality control. In our production line, there is a strict QA team to guarantee the best quality.
Our Service
1) Your inquiry related to our product and prices will be replied in 24 hours
2) OEM / ODM orders are accepted. We have the capacity to develop new model designing and tooling based on customer's needs.
3) Sample is available, but sample fee and shipping cost need to be paid
4) We help our customers in different channels such as consumer electronics brands, office supplies buyers, Retailers, Distributors as well as Gift and Premium companies to increase their sales and improve their margins with flawless delivery of the ordered products.
5) We are looking business partnership to share visions, business-value, long term growth and profitability for both parties.
6) Payment terms: bank transfer, PayPal, western union, Money Gram; if there is no payment method you want as above, please contact us at any time.
Contact US:
8:00Am to 23:00PM Monday to Saturday online service.
Other times please send email to customer service or leave message on skype. You'll get reply within 24hours.
